CGI, Houston has been regularly interacting with Indian nationals and persons of Indian origin in a pro-active, helpful and broad-based manner. The Consulate continues to efficiently render a very large number of consular services (1,33,766 in 2011) and has taken several steps to serve the community, including the following:
All relevant contact details (Address, Phone, Fax, Email) have been widely publicized.
Consulate officials have been readily acceding to requests for meetings to discuss specific consular problems during the visiting hours of the Consular Section which is accessible from the entrance at O’Reilly Street and is open to public from 9 AM – 12:30 PM and 4 – 5 PM on all working days. A room in the Consular Hall has been earmarked for such meetings.
The Consulate’s 24x7 Help Line [832-283-1568] for consular emergencies has been functioning since December, 2008. This is a service for attending to emergency cases, especially outside the Consulate’s working hours and on holidays.
A number of Information Events on consular services have been held at various places.
2. As a part of its pro-active and helpful outreach to the Indian community, the Consulate is taking further steps as follows:
Mr. Anil K. Matta, Consul (Consular) [E-mail: [email protected], Phone: 713-407- 5678, Fax: 713-993-9347 / 713-627-2034] has been designated as the nodal officer to address specific consular problems of Indian nationals and persons of Indian origin.
Specific consular problems may be personally discussed with Consul (Consular) from 4-5 PM every Wednesday in the meeting room of the Consular Hall. Precise facts may also be given in writing.
Consul General Sanjiv Arora would supervise the Open Day sessions mentioned above once a fortnight.
